Business Practices for Mutual Societies

To improve knowledge of members and support your member acquisition and retention strategies

Over the last few years, the mutual societies sector has undergone major regulatory changes, the acceleration of mergers/acquisitions, opening up to competition, and new demands from its members linked to new purchasing behaviour.

 

The challenges for survival are clear: strengthening links with loyal members, restructuring distribution networks for greater proximity, diversifying products and setting up aggressive marketing strategies, while at the same time harmonizing recently consolidated organisations.

 

 

 

 

"Our consultants did not have a comprehensive view of members and prospects. Consequently, scope for targeted marketing campaigns and commercial statistics was limited. (...) Now, with the Coheris solution integrated into all the GPM business systems, we can maintain a very wide customer knowledge base and thereby improve the quality of service for members and prospects."

 

Amanda Lehmann, Project Manager in the Development Department of Groupe Pasteur Mutualité

 

 

With Smarter Solutions for Mutual Societies, Coheris provides flexible, reliable business solutions designed for your sector, to facilitate the job of mobile sales forces while guaranteeing shared customer knowledge :

 
  • Enhance Customer/Member knowledge
  • Equip your development teams and run your branch networks
  • Implement action plans for marketing, communication or lead generation
  • Leverage sales channels and showcase your products or services (Website, Up Sell, Cross Sell)
  • Organise and structure a quality members' service around a multichannel contact centre

 

     

    pictoThe solutions you need:

     

     

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  • Take things a step further... Coheris mobile solutions: Coheris offers a range of mobile products for iPhone and iPad or Saas
Learn more

mobileFocus mobility

 

Coheris propose une
gamme de logiciels nomades, particulièrement adaptés aux mutuelles. Les forces de ventes accèdent ainsi à leur environnement par simple connexion internet sur leurs terminaux mobiles.

 

 


en-savoir-plus Contact us :

 

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Success Story...

 

La France Mutualiste 

Groupe Pasteur Mutualité

 

Other references :: 

 

  • ACMN Vie
  • Alico
  • Allianz
  • AXA
  • CNP Assurances
  • Cogealp
  • Equasanté
  • Gras Savoye
  • Groupe Henner
  • Groupe Inter Mutuelles Assistance
  • Groupe Pasteur Mutualité
  • L’Auxiliaire
  • La Mutuelle des Étudiants
  • La France Mutualiste
  • Ligne Claire
  • MACIF
  • MGEN
  • MMA
  • MNRA
  • Mornay services
  • Prémalliance
  • SMABTP
  • Suravenir
  • Swiss Lif